Moodle sites often send email notifications to both users and administrators. These notifications can be for login details, enrolment, completion, submission etc.
If you are failing to receive these email messages there here are some ways to troubleshoot this.
For activated sites
- Check your junk (or called Spam) folder.
- If the email is not present, open a support ticket with our help desk.
For pre activation sites - sites still under development
For security and privacy reasons, outbound emails are controlled in staging and pre action sites.
If you would like to test email functionality please contact your Account manager with your nominated email address.
All emails from your LMS will be sent to a secure sandbox and not reach your public audience.