The Reengagement plugin allows the periodical release of notifications emails to users to remind them to complete course activities. It provides a way for you to remind students to return to the course and complete activities. You can also use this plugin to selectively release timed content in a course.
Please make sure that you have the relevant permissions to edit a course and that the plugin is installed on your LMS before you follow the steps below to setup.
Step 1. Enter the relevant course
Step 2. Click the Cog on the right-hand side
Step 3. Click “Turn Editing On”
Step 4. Click “Add activity or resource”
Step 5. Select “Reengagement plugin” from the list. This option will appear only is the plugin is installed on the LMS
Step 6. Click Add
You will now be redirected to the REenagagmet settings page with the following fields.
| Options | Description |
| Reengagement Name |
Give a name for the activity. This activity will not be visible to the students. |
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Notify user |
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Third-party recipients: |
Enter comma-separated third party email addresses who should be receiving the email when a user does |
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Notification Delay: |
When the “Notify user” option is set to “After delay”, this option allows you to set the time period after which the user should receive an email. |
| Reminder count |
This is the number of time the email is sent after the delay period. However, there is a limit as well 1. Less than 24 hours: Max 2 reminders 2. Less than 5 days: Max 10 reminders 3. Less than 15 days: Max 26 reminders 4. More than 15 days: Max 40 reminders |
| Notification subject (User) |
Email subject of the notification |
| Notification content (User) |
Email content for the notification message |
| Notification subject (Third-party) |
Email subject for the notification message that would be sent to third-party recipients |
| Notification content (Third-party) |
Email content for the notification message that would be sent to third-party recipients |
| Suppress notification if target activity complete |
This option is checked instructs the re-engagement activity to suppress the notifications if a target activity is complete |
| Target activity |
Set the target activity that would suppress the notifications if completed |
| Id Number |
Set an ID number for the activity if required. |
| Restrict Access |
If you want to use the enrolment date then don't set up any access restrictions on this Re-engagement; each user's timer will start after they enrol in the course. If you want the delay to be based on a previous activity completion you should set that activity as an access restriction to this Reengagement activity; each user's timer will start after they complete the dependencies. Please click the below link for further instructions https://support.ecreators.com.au/hc/en-us/articles/360000490215-How-to-setup-Restrict-Access
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Completion tracking |
Show activity as complete when conditions are met |
| Reengagement duration |
The Reengagement duration is the period of time between a user starting a reengagement and being marked as finished. |
| Expect completed on |
Specify the date when the activity is expected to be completed
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Step 7. One the settings are configured, click Save
Step 8. Reengagement activity is now added to your course.
