The Bigbluebutton webinar recording is not capturing the screen share mode of the webinar broadcast. The record function should record everything that is presented through the webinar. Is there a setting that needs to be adjusted or is this a glitch?
You will need to check if you have the latest Java installed by using the following link:
Note: Chrome will have issues and the following will be reported from their website: 'The Chrome browser does not support NPAPI plug-ins and therefore will not run all Java content. Switch to a different browser (Firefox, Internet Explorer or Safari on Mac) to run the Java plug-in.
For further information regarding Java and Chrome the following link may be of assistance to you https://java.com/en/download/faq/chrome.xml
If Java is out of date or not installed on Firefox, Internet Explorer or Safari on Mac, select the following link https://www.java.com/en/download/
For more help on using the Bigbluebutton, use the following Bigbluebutton faq site.