Problem
Moodle users using Google Chrome are experiencing an issue when trying to access their flash modules in Moodle, where they are presented with either a blank screen or only partially will the images load onto the screen. Regardless of refreshing the page, the page will remain blank or the images will only partly load.
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Google is the recommended browser however this will apply to all other browsers (Firefox, IE, etc) |
Solution
The reason that users, both administrators and students, are not able to view the full page content is because Google Chrome is blocking flash content. If you were to enable the flash player, the content will display as expected and the students would then be able to proceed through the course that they were assigned to.
Installing Google Flash
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On your computer, open Chrome. |
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Go to the site with the link or video. |
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To the left of the web address, click Lock or Info . |
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At the bottom, click Site Settings. |
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In the new tab, to the right of "Flash," click the Down arrow and select Allow.
| Go back to your website site and refresh the page. |
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Flash will no longer be supported in Google after December 2020. It is unlikely that your pages will load successfully if you are using Flash |